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LED industry: better products and better services

time:2021-06-18 source:ZJ Lighting Views:138


The key to future market competition is not what products companies can provide, but how much added value they can provide. Service is an effective way to increase the added value of products.

For the LED industry, although technology and price are important factors that determine customer purchases, the importance of service has become more and more prominent, and it has even become the key to determining the success or failure of the market.

 

 Nowadays in our country, many companies also attach great importance to the role of service in increasing the added value of products and gaining competitive advantage.

Some companies have successively implemented service projects with their own characteristics, such as Haier’s star-rated service projects, which use service as a weapon to improve corporate competitiveness and obtain good economic and social benefits.

Zhang Ruimin, president of Haier Group, felt deeply after implementing the star service project: "Market competition depends not only on brand-name products, but also on brand-name services."

 

 Similarly, if LED companies want to maintain a long-term market share and not expand their market share in the current market competition, they must not only provide customers with high-quality products at a favorable price, but also

It is also necessary to provide various forms of tangible services to reflect the company’s good commercial ethics and establish a good corporate image.

Improve the added value of products, fundamentally strive for the trust and support of emotional domestic customers, and finally gain a competitive advantage.

 

 In the era of diversified and rational consumption, product price, performance, quality and other factors are certainly important to the LED industry.

But the key to the LED industry is to see how to meet customer needs, to carry out product innovation design and development, to control the risk process, to meet all customer needs,

Improving the service level of the industry is the next key point of the industry and also the key point of industry transformation.

Only with good service can we know the user's needs and produce good products.

On the contrary, if there is no good service, there is no good product.

 LED industry: better products and better services(图1)

ptoelectronics provides you with a one-stop full set of after-sales service. The three departments of technical department, marketing department and customer service department are linked together, 365 days a day, 24/7 online support, and troubleshooting within 1 hour in this city

. Some products are equipped with intelligent error warning devices. The company's products enjoy life-long labor-free service, and the software is free to upgrade for life. Special after-sales service vehicles are set up in the city, and regular on-site maintenance and maintenance are provided.

Special equipment parts warehouse to ensure the supply of maintenance parts. Regular return visits are made every year, and technicians can be sent to provide on-site support for customers at major events.

Truly provide customers with the strongest material and human support. It can be seen from our corporate goal "to train first-class technology, build a first-class environment, provide first-class services, and create first-class products",